Care Allies - Created by CIGNA
24-hour Nurse Line
 
 

Health Guidance when your employees need it - even on nights and weekends.

Whatever time your employee calls, they can still get their health questions answered by a Registered Nurse or other clinical specialist*.

One can never predict when answers are going to be needed about a health concern. A child wakes up in the middle of the night with a fever. Your employee is out of town and needs the name of a local doctor. No matter location or time, your employee can still get in touch with a real person who can answer questions, offer comfort, and guide them in the right direction.

Here are just some of the things that our 24-Hour Nurse Line registered nurses can do for your employees:

  • Tell them how to deal with a minor health issue
  • Help them determine if they need to see a doctor
  • Inform them when they should call 911 for access to emergency services
  • Locate nearby doctors, hospitals and pharmacies - no matter where they are in the country
  • Work closely with a Health Coach to help them access the best overall care possible for their situation. Available if you select the Health CoachSM offering

To access a nurse at any time toll-free.

An entire library of information - right at their fingertips.

Call anytime to access any topic in our health information library.

If your employee needs to learn more about a specific condition, or wants information on vitamins and nutritional supplements - no matter what they're looking for, they will likely find it in our health information library. There are literally hundreds of recorded programs accessable right from their phone.

  • Simple voice prompts quickly guide the caller to the information needed.
  • 24-hour Nurse Line can be accessed from anywhere in the United States toll-free.
  • Even if they're in the middle of a recording, they can quickly reach one of our Registered Nurses*
  • Give the number to everyone in their family who is covered by the plan, they can use it too.

View the complete menu of health topics found at the 24-hour Nurse Line audio Library.

As you can see, the 24-hour Nurse Line provides the caller with the best of both worlds - quick answers to important health questions and in-depth information on hundreds of health issues. The 24-hour Health Information Line can be combined with other offerings to support health concerns at times most convenient for the employee.

 

* A CareAllies employee licensed as a registered nurse in at least one state.

 

 
 
 

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